Remote assistance

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Products
Laser coding & marking systems

Unbeatable quality marking on any material with laser coding and marking from the global leaders.

By technology

Laser Workstations

UV Lasers

Fiber Lasers

CO2 Lasers

DPSS

By usage

Packaging Lasers

Industrial Lasers

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Inkjet Coding & Marking

Explore our range of non-contact, continuous inkjet coding and marking machines.

High Resolution - HRP Case Coders

Thermal Inkjet Printers (TIJ)

Labelling

Print and apply labels on uneven surfaces and materials at high speed, and with maximum precision.

Print & Apply

Automatic Labelling Machines / Label Application

Consumables

Macsa id can provide a wide range of labels, ink, solvents and thermal transfer ribbons, for all types of labelling and coding.

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Laser Cutting & Scoring Systems

Take a look at our range of laser cutting and scoring systems, suitable for a range of materials and industries.

Pre-Cut & Scoring Laser

Micro-Perforation Laser

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Software

Control, manage and optimise your production lines from anywhere, at any time, with our range of software modules in the Macsa id Integra suite.

Management Information Systems

Integra Connect

Integra Efficiency

Integra Warehouse

Industry 4.0

Integranet 4.0

Coding & Traceability

Integra Track & Trace

Integra Optima

Integra Serialization

Integra Vision

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Applications
Material

Our range of laser technologies leave a high-quality, legible mark on most materials and surfaces, across a range of sectors.

Aluminium

Engineered Plastics

Fabric / Textiles

Flexible Film & Foils

Glass

Jewellery

Food & Beverage

Organic

Paper & Cardboard

PET Plastic Bottles

Steel

Wood

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Coding & marking

Macsa id are experts in coding and marking, trusted by the world’s leading brands.

Batch Code

Date Code

Data Matrix
Industry
Markets and applications

With Macsa id laser technologies, you can a mark a variety of materials in various markets, and code them meeting the requirements of product traceability.

Food

Logistics

Jewellery

Beverage

Electronics

Medical Devices

Home Care

Construction Materials & Consumer Products

Industrial

Personal Care

Security ID & Tobacco

Defence & Aerospace

Engineered Plastics

Automotive

Promotional Goods

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Services
Macsa id offers technical assistance at all times

Our specialist team of consultants-engineers provide support throughout the entire implementation from installation and setup to analysis and improvement.

Consulting

Macsa id offers technical assistance at all times

When you purchase our laser technologies, you gain access to expert technical support, as and when you need it.

Overview

Training

Application & Samples

Macsa id offers remote technical assistance, or in person

With our technical support services, we offer you specialised technicians, familiar with your project, to solve it quickly and efficiently.

Overview

Installation & Start-up

Service Repair

Original Spare Parts

Choose the right maintenance for your needs

Ensure the maintenance and proper functioning of your equipment with our specialist maintenance services.

Overview

Preventive Maintenance (PMP)

Corrective Maintenance
Resources
Resources

Gain access to a wide range of free resources and stay up to date with the latest in laser technologies.

News

Blog

Total Cost of Ownership Calculator
About Us
Our company

Macsa id provides innovative solutions for coding, tracing and marking on a wide range of materials, in a number of production environments.

Our mission is to lead the world in technological innovation while maintaining a commitment to sustainability. Discover more about our global presence, our technological leadership, and the rich history of Macsa id.

Learn more about our journey and values
Contact Us

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4.0 Services
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Remote assistance

4.0 Services

Services

Consulting

Technical support

Technical Assistance

Maintenance Programs

Remote assistance

Remote management is provided for all equipment connected to the Internet, as an additional tool for diagnosis and remote troubleshooting.

Laser coding & marking systems

Unbeatable quality marking on any material with laser coding and marking from the global leaders.

Inkjet Coding & Marking

Explore our range of non-contact, continuous inkjet coding and marking machines.

Labelling

Print and apply labels on uneven surfaces and materials at high speed, and with maximum precision.

Consumables

Macsa id can provide a wide range of labels, ink, solvents and thermal transfer ribbons, for all types of labelling and coding.

Laser Cutting & Scoring Systems

Take a look at our range of laser cutting and scoring systems, suitable for a range of materials and industries.

Software

Control, manage and optimise your production lines from anywhere, at any time, with our range of software modules in the Macsa id Integra suite.

Material

Our range of laser technologies leave a high-quality, legible mark on most materials and surfaces, across a range of sectors.

Coding & marking

Macsa id are experts in coding and marking, trusted by the world’s leading brands.

Markets and applications

With Macsa id laser technologies, you can a mark a variety of materials in various markets, and code them meeting the requirements of product traceability.

Macsa id offers technical assistance at all times

Our specialist team of consultants-engineers provide support throughout the entire implementation from installation and setup to analysis and improvement.

Macsa id offers technical assistance at all times

When you purchase our laser technologies, you gain access to expert technical support, as and when you need it.

Macsa id offers remote technical assistance, or in person

With our technical support services, we offer you specialised technicians, familiar with your project, to solve it quickly and efficiently.

Choose the right maintenance for your needs

Ensure the maintenance and proper functioning of your equipment with our specialist maintenance services.

Resources

Gain access to a wide range of free resources and stay up to date with the latest in laser technologies.

Our company

Macsa id provides innovative solutions for coding, tracing and marking on a wide range of materials, in a number of production environments.

Our mission is to lead the world in technological innovation while maintaining a commitment to sustainability. Discover more about our global presence, our technological leadership, and the rich history of Macsa id.

Services

Remote assistance

Do you want more information?

Download a brochure